communicating user experience

1) empirical examinations of design process from a communication perspective often conclude calling for a recalibration of the way in which interaction analysis between products/services and people occur, and 2) there is tremendous potential for design that is much more responsive to local, cultural contexts. Rather than simply trying to alter a product s design to alleviate the trouble caused by cultural differences across digital media, designers can use this information to learn more about the how such trouble fits into a larger set of expectations regarding the everyday practices of uses. By considering the cultural norms that both inform and are enacted within interaction, we hope to provide a useful methodology that shifts design (particularly HCI) research from a focus on emotional, subjective user experiences to the everyday practices involved in interacting with one another in and through technologically enhanced devices and interfaces. The reports include several different situations and contexts including those between persons and digital interfaces (such those installed in cars), between dyads via mobile phones and online interfaces, and interaction among members of groups.

• ISBN: 9781498506137
• Encuadernación: Sin formato definido

A clear and focused guide to creating useful user experience documentation As web sites and applications become richer and more complex, the user experience (UX) becomes critical to their success. This indispensible and full-color book provides practical guidance on this growing field and shares valuable UX advice that you can put into practice immediately on your own projects. The authors examine why UX is gaining so much interest from web designers, graduates, and career changers and looks at the new UX tools and ideas that can help you do your job better. In addition, you'll benefit from the unique insight the authors provide from their experiences of working with some of the world's best-known companies, learning how to take ideas from business requirements, user research, and documentation to create and develop your UX vision. Explains how to create documentation that clearly communicates the vision for the UX design and the blueprint for how it's going to be developed Provides practical guidance that you can put to work right away on their own projects Looks at the new UX tools and ideas that are born every day, aimed at helping you do your job better and more efficiently Covers a variety of topics including user journeys, task models, funnel diagrams, content audits, sitemaps, wireframes, interactive prototypes, and more Communicating the User Experience is an ideal resource for getting started with creating UX documentation.